Home Depot is America’s biggest retail chain of home improvement supplies. As soon as you set foot in one of their giant stores, you will surely find exactly what you were looking for. Such stores promote the culture of doing minor home repairs and improvements by ourselves. To better understand customer needs, Home Depot conducts a Customer Satisfaction Survey called Home Depot Survey.
You will visit the official survey website www.homedepot.com/survey and provide feedback about your recent visit. Each time you complete the Home Depot Survey, you will become a part of it’s quarterly sweepstakes. You can win a $5,000 Gift Card every quarter from Home Depot via lucky draw.
Home Depot Survey Rules
The following rules apply to Home Depot Customer Satisfaction Survey:-
- No purchase is required to enter the sweepstakes.
- A purchase will not increase your chances of winning.
- The survey is open to all legal residents of:-
- 50 United States
- Washington D.C
- Virgin Islands
- Guam
- You must be 18 years or older to participate.
- The survey is available in these languages:-
- English
- Spanish
- French
- You must take the online survey within 14 days of receipt date.
- There is a limit of 45 entries per person over the sweepstakes period.
- Employees of Home Depot and affiliates are cannot participate.
How to Enter Home Depot Survey
You can enter Home Depot sweepstakes via these two methods:-
- Online Survey
1. Online Survey
- Purchase from a participating Home Depot store is required.
- Visit the official survey website www.homedepot.com/survey.
- You must complete the survey within 14 days from date of receipt.
- The receipt will contain the following 2 items:-
- 14 Character User ID
- 10 Digit Password
- Answer all the survey question based on your recent store visit.
- You will also fill an online entry form with the following info:-
- Full name
- Email address
- Telephone number
- Category (Consumer or Professional)
- When you complete the online survey, you get 1 entry to the sweepstakes.
2. Mail
- No purchase is required to enter sweepstakes by this method.
- You will hand write the following info:-
- Full name
- Email address
- Telephone number
- Category (Consumer or Professional)
- There is a limit of 1 entry per envelope.
- Mechanically produced entries are not accepted.
- You will mail your entry to the following address, depending on your relevant category:-
Home Depot Mailing Address for Consumers
ASC/ Home Depot “Year” “Quarter” U.S. Consumer Customer Satisfaction Sweepstakes
PO Box 430, Macedon, NY 14502-0430.
Home Depot Mailing Address for Professionals
ASC/ Home Depot “Year” “Quarter” U.S. Pro Customer Satisfaction Sweepstakes
PO Box 431, Macedon, NY 14502-0431
Don’t forget to Check these Retail Store Surveys!
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Home Depot Survey Categories
Home Depot Survey sweepstakes is conducted in 2 separate categories:-
- Consumer
- Professional
1. Consumer
- All routine customers of Home Depot fall under this category.
- There is a separate lucky draw for this category.
2. Professional
- This category is reserved for professionals.
- Following persons fall under this category:-
- General contractor / re-modeler
- Building operator / maintenance
- Handyman
- Building / construction worker
- Real estate / rental property manager
- Special tradesman (plumber, electrician, roofing etc.)
- A separate random draw is conducted for this category.
These Retail Store Surveys are also Worth a Shot!
- Burlington Feedback Survey by Burlington Stores
- Harris Teeter Customer Satisfaction Survey HTSurvey
- My WaWa Visit Customer Feedback Survey by Wawa
- Bass Pro Customer Feedback Survey by Bass Pro Shops
Home Depot Sweepstakes Period
The promotion period for Home Depot Customer Satisfaction Survey continues throughout the year.
- The entire promotion period is divided onto 4 separate sweepstakes periods.
- Duration of each sweepstakes period is approx 3 months.
- Non-winning entries are not carried over to the next drawing period.
Home Depot Sweepstakes Schedule
Below is the schedule for quarterly sweepstakes periods of Home Depot Survey:-
| Sweepstakes Period | Starting Month | Ending Month |
| 1st | Feb | Apr |
| 2nd | May | July |
| 3rd | Aug | Oct |
| 4th | Nov | Jan (following year) |
Home Depot Survey Entry Periods
- There are 4 separate entry periods of Home Depot Sweepstakes.
- Duration of each entry period is approx 3 months.
- For each entry period, there is a separate random drawing.
- The lucky draw is conducted separately for the following 2 categories:-
- Consumer
- Professional
- In each entry period, a separate winner is selected for each of the 2 above categories.
- Non-winning entries of one drawing period are not carried over to the next period.
- There is a limit of 45 entries per person for each entry period, irrespective of entry method.
Home Depot Survey Prize
- Separate lucky draw is conducted for each of the 4 sweepstakes periods.
- A separate draw is conducted for each of the 2 categories in each entry period.
- 1 lucky winner each is randomly selected from following 2 categories:-
- Consumer
- Professional
- Each lucky winner from both categories is awarded a $5,000 Home Depot Gift Card.
- The prize is neither transferable nor exchangeable with cash.
How are Winners of Home Depot Notified
- Lucky winners of Home Depot Customer Satisfaction Survey are notified via:-
- Telephone
- If a winner does not respond within the notified time, the prize is awarded to an alternate winner.
- Each winner must provide the following documents within the prescribed time:-
- Affidavit of eligibility
- IRS Form W-9
- If a winner can’t provide the above documents in time, an alternate winner is randomly selected.
Home Depot Survey Guide – www.HomeDepot.com/survey
Visit the official survey website www.homedepot.com/survey, within 14 days of visit.
You will select the Home Depot Customer Satisfaction Survey language as:-
- English
- Spanish
- French
- You will provide the zip / postal code of your residence.
- Before you start the survey, you can access the Sweepstakes Rules or view the updated list of previous Winners.
- To begin the online survey, you will enter the following 2 items printed on your receipt:-
- 14 – Character User ID
- 10 – Digit Password
Home Depot Survey Questions – www.HomeDepot.com/survey
Although the exact survey questions will vary with each individual response, the questions of Home Depot Customer Feedback Survey will be focused around these areas:-
- Product range
- Availability of items
- Ease of availability
- Accuracy of order (in case of online purchase)
- Staff attitude and cooperation
- Ease of exchange or refund
- Overall cleanliness and product assortment
- Ease of locating items
- Bundle / special offers
- Satisfaction with pricing
- Value for money
- Checkout process
- Suggestions / complaints (if any)
Home Depot Survey Hack – www.HomeDepot.com/survey
Here is a cool way to increase your odds of winning the $5,000 prize:-
- When you make an initial purchase from a participating Home Depot Store or Online, you get a receipt that has the ID and Password for the online survey. This will give you 1 entry to the sweepstakes.
- Let’s say you exchange the product for any reason, you will again get a fresh receipt with a new survey ID and Password. So, this will give you another chance to enter the survey and improve your odds of winning.
- The same hack applies to product returns. When you return a product to Home Depot for any reason, you again get a receipt for that return transaction.
- This receipt will also contain a fresh ID and Password for the online survey. This means you get yet another entry to the Home Depot Sweepstakes.
So, the next time you visit Home Depot for any exchange or return, don’t forget to take the online survey again and improve your odds of winning.
You may find these Retail Surveys Interesting!
- Harris Teeter Customer Satisfaction Survey called HTSurvey
- Rite Aid Pharmacy and Store Feedback Survey by Rite Aid
- Tell Payless Customer Satisfaction Survey by Payless Shoe Source
- My Michaels Visit Customer Satisfaction Survey by Michaels
About The Home Depot
- Home Depot is an American retail chain of Home Improvement supplies and services.
- The company was started in 1978 by 5 visionary business people.
- It has stores in America, Canada, Mexico and Puerto Rico.
- Home Depot is America’s largest retail chain of home improvement supplies.
- The company has over 2,000 locations and 400,000 employees.
You can read more about Home Depot on Wikipedia.
Home Depot Useful Links
- Brand website:-
- www.homedepot.com
- Survey Website:-
- www.homedepot.com/survey
The next time you visit any Home Depot store for a purchase, exchange or return, you must take their online Customer Satisfaction Survey. Visit the official survey website www.homedepot.com/survey and give valuable feedback. You also get a chance to win a $5,000 Home Depot Gift Card every time you complete the Home Depot Survey.
You may like these Retail Surveys as Well!
- Lowes Customer Feedback Survey by Lowe’s
- Walgreens Listens Customer Satisfaction Survey by Walgreens
- Ross Listens Customer Feedback Survey by Ross Stores
- Sephora Customer Satisfaction Survey by Sephora France
You may Contact Us for any further clarification or questions. Also let us know about any new surveys you would like us to present for you. Your feedback is always welcome. Don’t forget to share this post with your friends and colleagues please.