Value Village is a private American chain of thrift stores. In many parts of USA, the company is better known as Savers. Value Village is highly focused on wastage which is a major environmental issue these days. At times, we are wasteful without even realizing it. The other positive role of Value Village is to offer items of need to the underprivileged segments of society at affordable prices. The revenue generated by charities when they sell donated items to Value Village acts as oxygen for these cash starved institutions. To better understand consumer needs, Value Village conducts a Customer Satisfaction Survey called Value Village Listens.
You can take the Customer Feedback Survey whether you have shopped from Value Village or made a donation. The company wants to make both processes as easy as possible for you. When you complete the online Value Village Survey, you will be able to avail a handsome discount of $2 on your next purchase of $5 or more. So, this will enable you to shop already low priced products at an even bigger discount. Needless to say that you are also helping Value Village in their welfare initiative.
Rules for Value Village Listens
The following rules apply to Value Village survey:-
- Purchase or donation is required to take the customer survey.
- The survey is available to all legal residents of:-
- America
- Canada
- Australia
- You must complete the online survey within 7 days of visit.
- The survey is available in these languages:-
- English
- Spanish
- You must be 18 years or above to participate.
- There is a limit of 1 entry per household per month.
- Employees of Value Village and affiliates cannot participate.
- Limit of 1 discount coupon for each purchase.
How to Enter Value Village Listens Survey
You can participate in Value Village Survey by either of these 2 methods:-
- Purchase from a Value Village store
- Donor invitation card
1. Purchase
- When you make a purchase from any Value Village store, you may receive an invitation to take the Value Village Listens Survey.
- You may also get this invite if you undertake a product exchange or return.
2. Donor invitation
- You can also receive an invite to the survey when you donate items at any Value Village location.
- This survey invite may be extended to you regardless of what you donate.
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Value Village Survey Guide | valuevillagelistens.com
- Invitation for the online survey will be printed on your receipt.
- Visit the official survey website www.valuevillagelistens.com.
- If you made a purchase at Value Village, you will enter the 19 digit survey code printed on your receipt.
- In case you made a donation at any Value Village location, you will enter the following info from your donor invitation card:-
- 4 digit customer code
- Date of visit
- Time
- You must take the online survey within 7 days of visit.
- Answer all the survey questions based on your recent experience.
- When you complete the online survey, you will get a 5 digit Thank You Code.
- Each receipt is valid for one online survey.
- There is a limit of 1 entry per household per month.
Value Village Listens Prize
- When you complete the Value Village Survey, you will receive a 5 digit Thank You Code.
- Using this code, you can avail a $2 discount on a purchase of $5 or more.
- This discount will be applicable on your next purchase.
Value Village Listens Prize Rules
- You must avail the Thank You code within 90 days of visit date.
- Limit of 1 coupon / thank you code per purchase.
- You cannot avail this discount at:-
- Grand openings
- Sale days
- Other coupons
- Discounted items
- New merchandise
- Gift certificate purchases
- Discount coupon is not transferable or exchangeable.
- The prize cannot be redeemed for cash.
Detailed Guide to Value Village Survey
Visit the official survey website www.valuevillagelistens.com, within 7 days of visit to any Value Village store.
You can take the online Value Village Listens survey in English or Spanish.
If you made a purchase during your visit, you will enter the 19 digit survey code printed on your receipt.
In case you visited Value Village to donate any item, you will enter the following info from your donor invitation card:-
- 4 digit customer code
- Date of visit
- Time
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Value Village Survey Questions | www.valuevillagelistens.com
Although the exact survey questions will vary depending on individual responses, here are a few common survey questions to get you started:-
Question 1
You will select the nature of your visit to Value Village.
Question 2
You will rate the overall satisfaction on a 5 point scale.
Question 3
You will select all the departments of Value Village store that you visited.
Question 4
You will rate the satisfaction with quality and speed of service at this Value Village location.
Question 5
You will rate the overall behavior of staff. How satisfied are you with the range and prices of products at this Value Village store.
Question 6
You will rate the satisfaction with checkout process and locating different items.
Question 7
Did you face any problem during this visit to Value Village.
Question 8
How likely are you to visit Value Village again and recommend the company to someone else.
Question 9
You will rate few specific aspects of service and behavior of staff.
When Value Village Survey is Complete
When you have answered all the questions of Value Village Listens survey, you will receive a 5 digit Thank You / discount code. Please note this code on your receipt to avail the $2 discount.
How to Redeem Value Village Discount Code
- You will visit any Value Village store within 90 days of purchase or donation.
- Both Value Village receipt and 5 digit thank you code will be required to redeem this offer.
- After due verification, you will receive a handsome $2 discount on your next purchase of $5 or more.
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About Value Village
- Value Village is an American chain of thrift stores that sells used items.
- The company was founded in 1954 at San Francisco.
- Value Village has stores across USA, Canada and Australia.
- The company purchases donated clothes and other household items from local charities.
- These items are either placed in stores for sale at a discount or sent for recycling.
- Some store locations are also named as Savers specially in the USA.
- Till date, Value Village is a private company with more than 315 locations.
You can read more about Value Village on Wikipedia.
Value Village Survey Useful Links
| Company Website | www.valuevillage.com |
| Survey Website | www.valuevillagelistens.com |
| https://www.instagram.com/savers_thrift | |
| https://www.facebook.com/savers | |
| https://twitter.com/saversvvillage |
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When you visit any Value Village store to make a purchase or donation, remember to take their online Customer Satisfaction Survey called Value Village Listens. You will visit the official survey website www.valuevillagelistens.com and give valuable feedback about your recent visit. When you complete the online survey, you will become eligible for a handsome $2 discount on a purchase of $5 or more. Feel free to Contact Us for any further clarification or question. We value your feedback a lot. Also let us know about any new surveys you may be interested in. Don’t forget to share this post with your friends and colleagues please.